rog77 Privacy Policy

Data We Collect

When you register and use the services of rog77, the platform collects several types of personal data required to operate and improve the service. Data collection is carried out transparently and covers only information relevant to the purposes of the service.

Account information includes your full name, active phone number, email address, and the username you registered. This data is used for account identification and official platform communications.

Payment information includes the account holder's name or digital wallet name (DANA, OVO, GoPay), bank name (BCA, BNI, BRI, Mandiri), and transaction history in Rupiah (IDR). The platform does not store credit card numbers or other sensitive financial information directly in our systems.

Device and browser data is collected automatically each time you access the platform, including IP address, device type, operating system, browser type, and session duration. This data is used for security and display optimization purposes.

Usage data includes pages visited, features used, access times, and user interaction patterns on the platform. This information helps us understand how users engage with the rog77 service and improve the overall experience.

Purpose of Data Use

Data collected by the rog77 platform is used solely for service operations and to enhance the user experience. The platform does not use data for purposes unrelated to or beyond the interests outlined in this policy.

The primary purposes for which data is used include the following:

Processing account registration, identity verification (KYC), and user profile management.
Facilitating financial transactions including deposits and withdrawals in IDR.
Sending important account-related notifications, such as transaction confirmations, security updates, or policy changes.
Detecting and preventing fraudulent activity, duplicate account usage, or violations of the terms of service.
Analyzing platform usage trends in an aggregated and anonymous manner for service improvement purposes.
Meeting applicable legal or regulatory obligations, including official requests from competent authorities.

The platform will not use user data for third-party marketing purposes without explicit consent, and will not sell personal user data to anyone.

A model uses a smartphone to access mobile casino services

Cookies & Tracking

The rog77 platform uses cookies — small text files stored on your device — to enhance the functionality and convenience of the service. Cookies allow the platform to remember your login preferences, interface language, and display settings so you do not need to reconfigure them each time you access the platform.

There are two categories of cookies in use. Essential cookies are required for core platform functions such as session authentication and security. Without these cookies, some key features will not operate properly. Analytics cookies are used to understand usage patterns anonymously, such as which pages are visited most often and the average session duration.

Most modern browsers allow you to control or delete cookies through browser settings. Please note, however, that disabling essential cookies may significantly affect platform functionality, including your ability to stay logged in to your account. The platform does not use third-party cookies for cross-site tracking without clear notice to users.

& Data Storage & Security

All user data is stored on servers protected with SSL encryption and industry-standard technical security measures. Access to personal user data is restricted to internal personnel who require it to carry out service functions, and all such access is logged in the internal audit system.

Data will be retained for as long as your account is active and for as long as necessary to fulfill the purposes outlined in this policy. After an account is permanently closed, data will be deleted or anonymized within a reasonable timeframe, unless longer retention is required by applicable law (for example, for financial audit or regulatory investigation purposes).

Although the platform applies reasonable security measures, no digital system can guarantee absolute security. Users also bear responsibility for keeping their passwords confidential and not sharing account access with others. If you suspect unauthorized access to your account, contact the rog77 customer support team immediately via live chat on the platform.

Sharing Data with Third Parties

The rog77 platform does not sell, rent, or exchange personal user data to third parties for commercial purposes. However, under certain limited circumstances, data may be shared with service providers that work directly with the platform to support service operations.

Third parties that may receive data include: payment service providers (payment gateways) that process IDR transactions, hosting and technical infrastructure providers, and identity verification agencies that assist with the KYC process. All such third parties are required to maintain data confidentiality and use it only for the agreed purposes.

The platform may also disclose data to legal, regulatory, or law enforcement authorities when required by applicable laws and regulations, including in connection with investigations into criminal activity such as money laundering or fraud. In such circumstances, disclosure is made in accordance with applicable legal procedures and does not require user consent.

& User Rights & Data Control

As a user of the rog77 platform, you have a number of rights regarding your personal data that you may exercise through official support channels. These rights include the following.

Right of access: You have the right to request a summary of the personal data we hold about you.
Right of rectification: If the data we hold is inaccurate or out of date, you may request an update through your account settings or by contacting customer support.
Right of erasure: You may request the deletion of your personal data, provided that such a request does not conflict with the platform's legal obligation to retain certain data (for example, financial transaction data).
Right to restriction of processing: Under certain circumstances, you may request that data processing be temporarily restricted while your request or complaint is being handled.
Right to data portability: You may request a copy of the data you have provided to the platform in a machine-readable format, to the extent that this is technically feasible.

To exercise the rights above, contact the customer support team via live chat on the platform or by email: [email protected]. The platform will respond to requests within a reasonable timeframe and in accordance with the applicable technical capabilities of the system. For general privacy-related questions, please also visit the FAQ.

Policy Changes & How to Contact Us

This Privacy Policy may be updated from time to time to reflect changes in data management practices, legal requirements, or updates to the rog77 platform's services. Any significant changes will be communicated via a notification on the platform or to the email address registered to your account. The updated version will always be available on this page, with the update date shown at the top.

Continued use of the platform after the effective date of an updated policy version constitutes acceptance of those changes. If you do not agree with the policy changes, you may stop using the service and submit an account closure request in accordance with the applicable procedure.

For questions, requests, or complaints regarding this privacy policy, please contact the rog77 customer support team, available 24 hours a day, 7 days a week via the live chat feature on the platform. You may also send your questions by email to: [email protected]. Our team will respond within a reasonable timeframe and provide any clarification needed regarding the handling of your personal data.